Today was supposed to be a simple 2 leg day starting very late in Columbia (5pm) and then heading up to Philly and then home to Dayton. I managed to kill time all day reading a book and walking around the neighborhood we stay in (actually, there isn’t too much there so it wasn’t that fun) and showed up downstairs for our van at 5pm. On the ride over I checked the weather on my phone (Treos Rock!) and found that PHL had 4 miles and rain. Also, the FAA had put a delay program into effect and the average delay time was 55 minutes. That didn’t sound to bad, but as we went through security (and cut the line big time) our flight was posted as “Delayed” with no update time.
Once at the gate the agent checked the system and found out that our 6:05 departure had been pushed back to 8:35. That was some rather unpleasant news. I called up dispatch to ask what they knew about it and if they wanted to entertain the thought of either us repoing the airplane directly back to DAY or maybe ferrying our passengers to CLT so they could make connections and then flying back to Dayton. They didn’t like that idea and told us our PHL-DAY flight was full and we would have to get up to PHL somehow, even if it meant waiting until 8:30 to go.
We headed downstairs to operations to get out of the way and get out of the angry passenger’s stares. Once down there I stashed my bag and went out to the airplane (which was already sitting there empty) to call up clearance and ask what they knew about our delay and if they could push anything along. The plane was reasonable cool when I got on but while waiting for clearance to check I noticed it started to heat up. After a quick examination I realized the reason for that was that one of our air conditioning packs was listed as broken and was turned off. Just in the few minutes I sat in the plane the temperature went up 3 degrees in the cabin. Clearance soon got back to me and said there was nothing they could do about the time and maybe our company could push it forward.
I headed back inside to give the Captain and the FA the bad news. They both were slightly dejected when they realized we would be getting back to Dayton rather late but knew that that was just part of the cost of doing business. I then off handedly mentioned the broken pack. The response I got to that was not something I expected. The Captain immediately called Dispatch and told them that he was refusing the airplane.
A little side story here. We have a huge problem keeping our airplanes cool during the summer. First off it doesn’t help that they are painted blue. And dark blue at that. Also, the CRJ 200′s APU isn’t really strong enough to put out enough air to run the two air conditioning packs on it’s own. At idle thrust the engines can’t do it either so on the ground, when it is hot out to begin with the plane just gets hotter and hotter. Add in 50 sweating bodies, and the whole situation can get out of control. A simple fix is to use ground based air carts to pump cold air into the cabin while we are on the gate. If you can get off the gate with out the plane getting too hot, unless you have a REALLY long wait to get to the runway, the cabin won’t get too bad before you take off and get up to altitude where the engines are out of idle thrust and the air is cooler (about 3 degrees c per 1000 feet up). The problem of course is that there are almost no air carts in the system, and the few places that have them either don’t want to spent the time to set them up, or don’t maintain them so they are broken. All of that adds up to really hot airplanes. It isn’t unusual to see 34 or 35 degrees C (almost 100 F) some days. And that’s with BOTH AC packs working.
Now picture only 1 pack. In our case it was the right pack which happens to be the one that supplies air to the cabin. The left pack, which was working, supplies 70% of it’s air to the cockpit and only 30% to the cabin. I’ve flown around single pack before and it isn’t fun. Most captains complain a whole lot about hot airplanes but don’t do anything. Now, here was a captain who was putting down his foot and saying now. With the culture at this company I fully expected him to get a call from a Chief Pilot within minutes of him refusing the airplane. Or at least for Dispatch and the Operations Supervisor to argue with him for a bit. Much to my surprise they didn’t say much. They just asked if he was willing to repo the airplane back to Dayton. With only 3 people on board the temps would be manageable so he agreed. We had paperwork within 20 minutes and about 20 minutes after that were taxiing out for departure. It did get a little warm but we were air born shortly and the plane cooled off nicely as we dodged thunderstorms the whole way up to Dayton.
I’m getting to the point in seniority now where I am really starting to pay attention to what the Captains I fly with do. Soon enough (8 months to a year if everything keeps moving along) I’ll be in that seat, and while I feel ready for it, there is SO much stuff that I just haven’t seen yet. You can’t pre plan everything, and at some point just have to start relying on your judgment, but the more I see the better. This was the first time I ever saw a Captain use their authority like this.
Sure, it certainly inconvenienced 45 passengers. There was only one more outbound flight that night and it was already close to full. Figure the other airlines were in similar situations and not everybody was going to get to where they were trying to go to that night. But to cram 45 people on a hot and under cooled airplane isn’t fair for the passengers and it isn’t fair for the crew. The operations at an airline are a joint venture between a whole lot of people but the buck has to stop somewhere and in the end, at least in the short term, it is the Captain.